Emergency Assistance for Cold Weather Conditions - City of Solingen Provides Round-the-Clock Cold Hotline Service
In the cold winter months, it's essential to know where to turn for help if you or someone else finds themselves homeless in Solingen, Germany. Here's a guide to the services available in the city.
The City of Solingen's Cold Weather Helpline (Kältehilfe) can be reached 24/7 at 0212 / 290 - 4020. During the day, calls are received by the Municipal Ordinance Office (MOO), and at night by the Fire Department's control center.
The MOO also distributes winter aid packages and refers homeless individuals to accommodation facilities. Their contact information is 0212 / 290 - 3300, and the email is [email protected].
One such accommodation facility is the Caritas House Bethlehem, located at Bahn Street 74, 42697 Solingen. The House offers emergency overnight accommodation, with check-in from 7:00 PM to 10:00 PM. For more information, you can contact them at 0212 / 233230 - 0.
The Counseling Service for Single Homeless Individuals offers daytime stays, hot drinks, and shower facilities on specific days and times (Monday, Tuesday, Thursday 9:00 AM to 12:00 PM, open on cold days: Monday to Friday). Their location is Goerdeler Street 74, 42651 Solingen, and the phone number is 0212 / 20 63 890.
The Railway Mission, located at Kieler Street 17, 42697 Solingen, provides hot and cold drinks as well as snacks during Monday to Friday 9:00 AM to 4:00 PM.
The Malteser Hilfsdienst operates a Cold Weather Bus that patrols the city center, distributing hot drinks and additional supplies (blankets, winter jackets, hygiene items, etc.) on specific days and times (Monday and Sunday 5:00 PM to 6:00 PM, Thursday and Friday 5:00 PM to 6:00 PM) at the location Mumm Street / Corner Cologne Street. The phone number for the Malteser Hilfsdienst Cold Weather Bus is 0212 / 20 63 90.
For accurate and immediate contacts, it's recommended to visit the official City of Solingen website for social services and Ordnungsamt contacts, contact the Malteser Hilfsdienst regional office via the national site, consult the Deutsche Bahn Bahnhofsmission at Solingen Station, reach out to Caritas Solingen for support center information, and for cold weather emergency aid, local social services or city hotlines often publicize temporary helpline numbers seasonally.
If needed, you can also call a national crisis helpline such as the German Telefonseelsorge at 0800-1110111 for urgent counseling and immediate guidance, though it is not specific to Solingen.
In Solingen, the City of Solingen's Cold Weather Helpline (Kältehilfe) offers assistance year-round at 0212 / 290 - 4020. For winter aid packages and referrals, contact the Municipal Ordinance Office (MOO) at 0212 / 290 - 3300 or email [email protected]. The Caritas House Bethlehem (Bahn Street 74, 42697 Solingen) provides emergency overnight accommodation.
The Counseling Service for Single Homeless Individuals (Goerdeler Street 74, 42651 Solingen) offers daytime stays, hot drinks, and shower facilities. The Railway Mission (Kieler Street 17, 42697 Solingen) provides hot and cold drinks, as well as snacks, Monday to Friday.
The Malteser Hilfsdienst operates a Cold Weather Bus that offers hot drinks and additional supplies in the city center. Contact them at 0212 / 20 63 90 for more information. For comprehensive contacts and updates, visit the City of Solingen website.
During emergency situations, a national crisis helpline is available at 0800-1110111. This line offers urgent counseling and immediate guidance, though it is not specific to Solingen.
